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Cancellation and Refund Policy

At UBN Community, we strive to provide a platform that delivers valuable insights, connections, and learning opportunities. However, we understand that there may be instances where cancellations or refunds are necessary. Please review our Cancellation and Refund Policy carefully.

1. Subscription Cancellation

1.1. Free Membership

UBN Community offers free membership access to certain areas of the platform. Since these services are free, there is no need for cancellation or refund requests for free memberships.

1.2. Paid Subscriptions

For users who subscribe to premium features, the following terms apply:

  • You may cancel your subscription at any time via your account settings or by contacting customer support at +91 99794 11148 .
  • Upon cancellation, your subscription will remain active until the end of the current billing period. No further charges will be applied after cancellation, but no refunds will be issued for the unused portion of the subscription.

2. Event and Workshop Cancellation

2.1. Cancellation by Participants

If you have registered for any paid events, workshops, or courses organized by UBN Community and wish to cancel:

  • Cancellation requests made at least 7 days before the event will be eligible for a full refund.
  • Cancellations made within 7 days of the event will not be eligible for a refund. However, in some cases, we may offer a credit for future events .

2.2. Cancellation by UBN Community

In the event that UBN Community cancels an event or workshop, participants will be offered the choice of:

  • A full refund, or
  • The opportunity to attend a rescheduled event or similar program.

3. Refund Policy

3.1. Non-Refundable Items

The following services are generally non-refundable:

  • Digital content or downloads.
  • Customized or personalized services provided by UBN Community.
  • Premium features that have already been utilized during the billing cycle.

3.2. Refund Eligibility

  • Refund requests will be evaluated on a case-by-case basis. UBN Community reserves the right to decline refund requests if services have already been delivered or accessed.
  • To request a refund, please contact customer support with your account information and reason for the request. Refunds will be processed back to the original payment method within 7-10 business days of approval.

4. Exceptional Cases

In certain exceptional circumstances, such as billing errors or technical issues, UBN Community may issue full or partial refunds outside of the standard policy. These cases will be handled at the discretion of the UBN Community team.

5. Contact Information

For any queries related to cancellations or refunds, please contact us at:

Phone: +91 99794 11148

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